3/17/2024 0 Comments Duo mobile appPlease put Duo Mobile in your email subject line. Questions?Ĭontact the UW-IT Service Center at or (206) 221-5000. Passcodes must be generated through the Duo Mobile app. While Duo’s documentation mentions the SMS/texting option, UW-IT does not support this form of authentication via Duo. Note: For phone-based use of 2FA on the older OSs, Duo-generated passcodes through SMS/texting will not work. However, both Duo and UW-IT recommend using 2FA via updated/compatible device OSs and the fully updated Duo Mobile app. 8, 2024, Duo Mobile will continue to work and provide 2FA protection for those who do not or cannot update their device’s OS. Learn more in Troubles with 2FA here on IT Connect. The code will allow you to securely access UW systems for a 12-hour period. By considering the criteria listed in the guide, you can tailor your evaluation to suit the specific needs of your organization. This guide provides you with valuable insight into the evaluation of different multi-factor authentication (MFA) solutions. Get a temporary bypass code from the UW-IT Service Center if you run into problems with Duo Mobile. The Multi-Factor Authentication Evaluation Guide.Enroll a phone number to authenticate through voice calls.Get and use a hardware token, provided through UW-IT at no charge.We provide an IT Connect FAQ link to information on setting up a new phone or tablet. Use a different device that can download the latest version of Duo Mobile.If you do not have a smartphone or choose not to use your smartphone, you will be given a physical. The mobile app can also be used to generate one-time passcodes, as well. We recommend DUO Push via the mobile app for the most convenient experience possible. UW-IT recognizes there may be hardship situations and other reasons why you cannot update your current device’s OS there are other options, including that you can: The DUO mobile app makes two-factor authentication easy and secure. You may wish to visit Duo’s website to read Which versions of iOS does Duo Mobile support? Apple device users, please update to iOS version 15 or newer so that you can download the latest version of Duo Mobile.You may wish to visit Duo’s website to read Which versions of Android does Duo Mobile support? Android users, please update to version 11 or newer so that you can download the latest version of Duo Mobile.8, 2024 the same issue will be true for Apple devices using iOS version 14 or earlier. What’s happening with the older operating systems?Īndroid devices using OS 10 and earlier will no longer be able to download the latest version of Duo Mobile nor receive Duo Mobile maintenance fixes and security updates, starting Feb. When you update your OS, please check that Duo Mobile updated as well, as this may not occur automatically - you may need to manually update Duo Mobile. Make sure your device’s operating system (OS) is up to date so that you can update Duo Mobile to its latest version, and so that your device can receive Duo’s security and maintenance fixes. When the system returns online, Duo will be required to access Kronos.Is Duo Mobile on your two-factor authentication (2FA) mobile device fully updated? How about your device’s operating system? General recommendations for the UW community The single sign-on and Duo process will be implemented the evening of July 21, making Kronos temporarily unavailable between 5 and 7 p.m. CCIT also has a “Frequently Asked Questions” page on 2FA with Duo. I f this is your first time using Duo, if you need to reactivate Duo, or if you need to manage your registered devices, please go to CCIT’s 2FA Webpage. Additionally, this guide includes security expertise from our Duo Labs research team to help provide more general guidelines for traveling safely. Several Clemson systems already require single sign-on with 2FA, and this new addition of Kronos will not require any extra steps for individuals who already have the Duo mobile app installed and registered. Topics include planning for domestic and international travel, authentication during travel, and dealing with lost or stolen devices. Kronos tracks employees’ worked time, leave requests, and allows supervisors to approve timecards and leave.ĭuo offers two-factor authentication (2FA) to ensure only authorized individuals can access your information. Kronos to require log-in through Duo mobile application on July 21, 2023Įffective July 21, 2023, Kronos, Clemson’s timekeeping/leave tool, will move to single sign-on with two-factor authentication through Duo mobile to log in.
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